work

I’ve been test­ing soft­ware for over nine years, mov­ing across indus­tries and prob­lem domains, from mobile bank­ing to pri­va­cy-focused iOS apps to health­care e‑commerce at scale. My back­ground as a for­mer attor­ney shapes how I approach test­ing: I think in edge cas­es, advo­cate for users, and look for the gaps between how sys­tems are sup­posed to work and how they actu­al­ly behave when things go wrong.

current role

Senior Qual­i­ty Engi­neer at Seek­Well (1–800 Con­tacts)
Oct 2019 – Present

I’ve spent six years embed­ded across mul­ti­ple prod­uct teams, from eye exams and con­tact lens pur­chas­ing to launch­ing a green­field glass­es busi­ness (The Framery), to my cur­rent work on ware­house ful­fill­ment sys­tems. I serve as QE Com­mu­ni­ty Lead, pub­lish a biweek­ly newslet­ter, and work with a com­mit­tee to stan­dard­ize test­ing prac­tices across the orga­ni­za­tion.

previous experience

Test Lead at Anony­ome Labs — Led test­ing for MySu­do, a pri­va­cy-focused iOS app, across a dis­trib­uted team span­ning three con­ti­nents. Intro­duced BDD, coor­di­nat­ed beta pro­grams, and trained new testers. This was one of the most tech­ni­cal­ly inter­est­ing prod­ucts I’ve test­ed.

Test Ana­lyst at Zions Ban­cor­po­ra­tion — Test­ed mobile bank­ing soft­ware dur­ing an agile trans­for­ma­tion. Pushed the tester role beyond man­u­al test­ing to include BDD accep­tance cri­te­ria and API test­ing with Soa­pUI. This is where I built my foun­da­tion in inte­gra­tion test­ing.

Co-Founder at Arts­Fuse — Built a dig­i­tal art sub­scrip­tion start­up that deliv­ered curat­ed art to TVs. Ran oper­a­tions, test­ed the soft­ware (my first for­mal test­ing expe­ri­ence), and man­aged part­ner­ships. We built a work­ing beta but could­n’t crack mon­e­ti­za­tion. Taught me how to define MVPs ruth­less­ly and build solu­tions for prob­lems with­out clear mar­ket demand.

Attor­ney (var­i­ous firms) — Prac­ticed law 2009–2013 in data pri­va­cy, asbestos defense, and estate plan­ning before tran­si­tion­ing to soft­ware. The legal work trained me to think in edge cas­es and advo­cate for peo­ple caught in sys­tem gaps.

Full career details on LinkedIn.

speaking & community

I speak at inter­na­tion­al test­ing con­fer­ences (Agile Test­ing Days, Test­Coast, Test­ing Por­tu­gal, CAST, PNSQC) on top­ics like AI in test­ing, sys­tems think­ing, cog­ni­tive bias, and lead­er­ship as an indi­vid­ual con­trib­u­tor. I facil­i­tate work­shops, and I’m a reg­u­lar pod­cast guest on The Test­ing Show and Test­ing Peers.

pub­lished writ­ing:

More recent writ­ing on my blog.

I also chair the Lead­er­ship Devel­op­ment Com­mit­tee for Amer­i­can Men­sa, served on the Asso­ci­a­tion for Soft­ware Test­ing Board of Direc­tors as Trea­sur­er, and am a cer­ti­fied train­er for the Agile Test­ing Fel­low­ship.

what people say

From col­leagues, man­agers, and col­lab­o­ra­tors:

“She’s been a big force in help­ing my team improve our qual­i­ty… the com­pa­ny can’t help but move her from team to team, where each time she leaves a per­ma­nent mark on all of us.”
— Cal­li Elor­rea­ga, devel­op­er

“Point her at prod­uct and watch the qual­i­ty met­rics sky­rock­et.”
— Jeff Poul­ton, prod­uct man­ag­er

“They’d jump onto a team with a messy lega­cy code­base or a night­mare test­ing sit­u­a­tion and just fig­ure it out. She was cru­cial in The Framery’s suc­cess­ful launch.”
— Car­los Kid­man, qual­i­ty engi­neer­ing prac­tice man­ag­er

“The launch of the Framery was the kick­start of my career and Rachel was the heart of that project. She’s the def­i­n­i­tion of above and beyond.”
— Aaron Halsell, devel­op­er

“She lives and breathes test­ing. She does­n’t get stuck in the mud with old ideas and tries new tech­niques to find the right fit. This kind of think­ing has made a big dif­fer­ence to my team.”
— Jared Carter, QA man­ag­er

“Her atten­tion to detail has saved us from many poten­tial dis­as­ters.”
— Trevor Tubbs, engi­neer­ing man­ag­er

Want to work togeth­er?
Con­nect with me on LinkedIn

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